Shipping policy

 

All online pre-ordered cakes must be picked up on-site from our shop at Jordan, Wan Chai, Tsuen Wan and Sai Wan. All online order shall be picked up by you on the selected pick up date and location.

Big Grains do offer delivery services but will incur an extra delivery & administration charge. Please contact (852) 9137 5381.

*Please note that order must be collected on the selected pick up or delivery date & location.

 

*On the other hand once the goods have been passed on to the customer, no cancellation or changes will be accepted and any sums of money paid by the customer will not be refunded. This does not affect your statutory rights.